Privacy Policy

Last updated: December 2024

Overview

Chart.biz ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

  • Contact us through our contact form (name, email, message content)
  • Subscribe to newsletters or updates (email address)
  • Interact with our calculators and tools (input data is processed locally and not stored)

Automatically Collected Information

When you visit Chart.biz, we may automatically collect:

  • Log Data: IP address, browser type, operating system, pages visited, time spent
  • Cookies: Small data files stored on your device to enhance functionality
  • Analytics Data: Usage patterns, traffic sources, popular content

How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our website
  • Improve user experience and website functionality
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns and optimize content
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

  • Analytics: Google Analytics or similar services to understand usage patterns
  • Data Providers: TradingView, financial data APIs for live market information
  • Hosting: Cloud hosting providers for website infrastructure

These third parties have their own privacy policies. We encourage you to review them.

Cookies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

Data Retention

We retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

  • Access: Request a copy of personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Opt-Out: Opt out of marketing communications
  • Data Portability: Request transfer of your data
  • Object: Object to processing of your personal data

To exercise these rights, contact us at [email protected]

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our website, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us: